## The Member Portal Powering MemEx **Move from transactional member interactions, and basic online self-service, to a whole new world of transformational member experiences that boosts engagement by up to 30%.** Designed to enable membership organisations to drive major gains in member engagement and retention, the MemEx Member Portal delivers personalised and meaningful experiences for members – all in one cutting-edge cloud platform. Developed using Microsoft's proven Web App technology, the platform has been purpose built to seamlessly integrate with the membership sector's most popular CRM system - Dynamics 365. ### Take the Online Portal Tour Experience the MemEx Member Portal for yourself - right now. Click start and let the blue dots guide you on your journey. The tour will take you through all the portals key capabilities - from member profiles and events bookings to online committees and member to member messaging. ### Core Member Portal Capabilities Built on the traditional foundations of member self-service and payments, the MemEx Member Portal transforms your member engagement capabilities with personalisation, networking, and messaging. #### Individual Member Profiles Enable individual members to self-manage their public profile information, communication preferences, and interests, ensuring you send the right communications to them and remain GDPR compliant. #### Organisational Member Profiles Empower organisational members and corporate partners to self-manage their profiles independently and create detailed professional public profiles that highlight services offered. #### Personalised Dashboards Configure personalised dashboards for members that show them tailored information and updates that are relevant to them, like upcoming events and courses, CPD progress, and the latest news. #### Member Directory An online directory of both individual and organisational members with comprehensive search and filter capabilities. Generate additional income through online advertising and sponsorship within the directory. #### Member Networks Add value by providing members with exclusive areas to connect and interact. Bring everyone together to foster collaboration and share best practice. A connected community is an engaged community. #### Member Messaging Enable members to build their own connections with other members, just like on LinkedIn, with associated messaging, chat, and notifications, enabling meaningful member-to-member interactions. #### Personalised Member Journeys Map personalised member journeys and automatically plot learning and certification pathways, with recommended courses and accreditations that unlock the next level of membership. #### Member Payments Make it easy for members to track their investment with you, and view a full financial transaction and purchase history, download invoices and receipts, and swiftly make card payments online. #### Event Bookings Event listings with personalised conference, webinar, and event recommendations based upon member characteristics. Leverage member network connections to advise members who in their network is attending events. #### Courses Bookings Course listings with personalised course and qualification recommendations based upon member characteristics. Leverage mapped learning pathways to determine course pre-requisites and progression opportunities. #### Groups & Committees Configure online communities for groups and committees, with dedicated hubs for group updates, meetings, and resources. #### Resource Centre Empower members to build their own personalised online resource content hub, downloading and favouriting a range of your resources. **Give yourself the Member Engagement edge** It's time to empower your members to build their own networks and communities in your portal - not on external social media platforms like LinkedIn or WhatsApp, where you can't track, measure, or monitor member engagement. Empower your members to manage their own public **Member Profiles**, just like on LinkedIn, and enable them to build out a professional online identity that includes skills, qualifications, interests and their latest news and achievements. Create exclusive **Member Networks** to connect like-minded professionals, foster collaboration, share best practices, discuss job opportunities, and celebrate achievements. A connected community drives engagement. **Truly personalised Member Experiences** Introduce your members to a whole new digital world. A world of personalised membership experiences with online journeys shaped by their unique characteristics and interests. Leverage exclusive offers to drive non-subscription revenue growth. **A flexible SaaS platform built on Microsoft technology** The portal is a multi-tenant SaaS platform, leverages Microsoft's proven and reliable Web App technology, and has been built to seamlessly integrate with the membership sector's most popular CRM system - Dynamics 365. - **Surface any CRM Data** - Surface any data in Dynamics 365 through the portals 'tabs and panels' configuration. - **Frequent Release Cycle** - New features are released on a quarterly basis so your portal is always ahead of the game. - **Real-Time Integration** - Benefit from real-time asynchronous data transfer between the portal and Dynamics 365. - **Scalable** - Proven Microsoft technology means the portal is secure, agile, and can scale to millions of users. **Take the Online Portal Tour** **Experience the MemEx Member Portal for yourself - right now.** Simply click [START](https://www.figma.com/proto/ofYcwwdQYlpYQ6VLfRzTwd/MemEx-Touchscreen-Demo?node-id=4207-7202&t=mJ1wXSpOXNHQwJIg-1&scaling=min-zoom&content-scaling=fixed&page-id=0%3A1&starting-point-node-id=4207%3A7202 "Take the Tour") and let the blue dots guide you on your journey. The tour will take you through all the portals key capabilities - from member profiles and events bookings to online committees and member to member messaging. If the tour doesn't dig into enough detail for you then [**contact us**](/content/contact/ "Contact"/index.html) for a full MemEx Member Portal demo. ## Membership Experience Platform MemEx Wattle’s Membership Experience platform, **MemEx**, delivers unrivalled end to end membership management for professional bodies and trade associations. Deploying the platform will enable your organisation to: - Accelerate member acquisition - Drive deeper member engagement - Improve member retention - Automate and streamline operations - Make smarter data-driven decisions - Drive down technology costs MemEx unifies the membership sectors most popular digital technologies, the Umbraco CMS and Microsoft Dynamics 365 CRM, to deliver a single integrated platform across **MemEx Web**, **Member Member Portal**, and **MemEx CRM**. [FIND OUT MORE](/content/technology/memex/index.html) ##### Latest Insights ### Keeping you in **the know** **WATTLE PARTNER WITH CIM ON CPD DIGITAL PLATFORM INITIATIVE** Wattle has been selected to partner with the CIM on a CPD digital platform initiative, shaping a modern, scalable CPD capability by leveraging the MemEx Member Portal alongside CIM’s Microsoft technology stack. [FIND OUT MORE](/content/news-centre/wattle-partner-with-cim-on-cpd-digital-platform-initiative/index.html) **LMA PARTNER WITH WATTLE TO DELIVER DYNAMICS 365 TRANSFORMATION** Wattle has been appointed by the LMA to lead a comprehensive Discover & Design phase for an enhanced Dynamics 365 CRM and new Member Portal, providing strategic guidance and collaborative expertise that will lay the foundations for member-focused digital transformation. [FIND OUT MORE](/content/news-centre/lma-partner-with-wattle-to-deliver-dynamics-365-transformation/index.html) **HOW THE DMCC ACT IMPACTS YOUR MEMBERSHIP ORGANISATION** The Digital Markets, Competition & Consumers Act 2024 introduces sweeping new rules for transparency, renewals, and cancellations - impacting all membership organisations from Spring 2026. [FIND OUT MORE](/content/news-centre/how-the-dmcc-act-impacts-your-membership-organisation/index.html)