The Member Portal Powering MemEx
Move from transactional member interactions, and basic online self-service, to a whole new world of transformational member experiences that boosts engagement by up to 30%. Designed to enable membership organisations to drive major gains in member engagement and retention, the MemEx Member Portal delivers personalised and meaningful experiences for members – all in one cutting-edge cloud platform.
Developed using Microsoft's proven Web App technology, the platform has been purpose built to seamlessly integrate with the membership sector's most popular CRM system - Dynamics 365.
Take the Online Portal Tour
Experience the MemEx Member Portal for yourself - right now.
Click start and let the blue dots guide you on your journey. The tour will take you through all the portals key capabilities - from member profiles and events bookings to online committees and member to member messaging.
Core Member Portal Capabilities
Built on the traditional foundations of member self-service and payments, the MemEx Member Portal transforms your member engagement capabilities with personalisation, networking, and messaging.
Individual Member Profiles
Enable individual members to self-manage their public profile information, communication preferences, and interests, ensuring you send the right communications to them and remain GDPR compliant.
Organisational Member Profiles
Empower organisational members and corporate partners to self-manage their profiles independently and create detailed professional public profiles that highlight services offered.
Personalised Dashboards
Configure personalised dashboards for members that show them tailored information and updates that are relevant to them, like upcoming events and courses, CPD progress, and the latest news.
Member Directory
An online directory of both individual and organisational members with comprehensive search and filter capabilities. Generate additional income through online advertising and sponsorship within the directory.
Member Networks
Add value by providing members with exclusive areas to connect and interact. Bring everyone together to foster collaboration and share best practice. A connected community is an engaged community.
Member Messaging
Enable members to build their own connections with other members, just like on LinkedIn, with associated messaging, chat, and notifications, enabling meaningful member-to-member interactions.
Personalised Member Journeys
Map personalised member journeys and automatically plot learning and certification pathways, with recommended courses and accreditations that unlock the next level of membership.
Member Payments
Make it easy for members to track their investment with you, and view a full financial transaction and purchase history, download invoices and receipts, and swiftly make card payments online.
Event Bookings
Event listings with personalised conference, webinar, and event recommendations based upon member characteristics. Leverage member network connections to advise members who in their network is attending events.
Courses Bookings
Course listings with personalised course and qualification recommendations based upon member characteristics. Leverage mapped learning pathways to determine course pre-requisites and progression opportunities.
Groups & Committees
Configure online communities for groups and committees, with dedicated hubs for group updates, meetings, and resources.
Resource Centre
Empower members to build their own personalised online resource content hub, downloading and favouriting a range of your resources.
Give yourself the Member Engagement edge
It's time to empower your members to build their own networks and communities in your portal - not on external social media platforms like LinkedIn or WhatsApp, where you can't track, measure, or monitor member engagement.
Empower your members to manage their own public Member Profiles, just like on LinkedIn, and enable them to build out a professional online identity that includes skills, qualifications, interests and their latest news and achievements.
Create exclusive Member Networks to connect like-minded professionals, foster collaboration, share best practices, discuss job opportunities, and celebrate achievements. A connected community drives engagement.
Truly personalised Member Experiences
Introduce your members to a whole new digital world. A world of personalised membership experiences with online journeys shaped by their unique characteristics and interests. Leverage exclusive offers to drive non-subscription revenue growth.
A flexible SaaS platform built on Microsoft technology
The portal is a multi-tenant SaaS platform, leverages Microsoft's proven and reliable Web App technology, and has been built to seamlessly integrate with the membership sector's most popular CRM system - Dynamics 365.
- Surface any CRM Data - Surface any data in Dynamics 365 through the portals 'tabs and panels' configuration.
- Frequent Release Cycle - New features are released on a quarterly basis so your portal is always ahead of the game.
- Real-Time Integration - Benefit from real-time asynchronous data transfer between the portal and Dynamics 365.
- Scalable - Proven Microsoft technology means the portal is secure, agile, and can scale to millions of users.
Take the Online Portal Tour
Experience the MemEx Member Portal for yourself - right now.
Simply click START and let the blue dots guide you on your journey. The tour will take you through all the portals key capabilities - from member profiles and events bookings to online committees and member to member messaging.
If the tour doesn't dig into enough detail for you then [**contact us**](/content/contact/ "Contact"/index.html) for a full MemEx Member Portal demo.
Membership Experience Platform MemEx
Wattle’s Membership Experience platform, MemEx, delivers unrivalled end to end membership management for professional bodies and trade associations. Deploying the platform will enable your organisation to:
- Accelerate member acquisition
- Drive deeper member engagement
- Improve member retention
- Automate and streamline operations
- Make smarter data-driven decisions
- Drive down technology costs
MemEx unifies the membership sectors most popular digital technologies, the Umbraco CMS and Microsoft Dynamics 365 CRM, to deliver a single integrated platform across MemEx Web, Member Member Portal, and MemEx CRM.
Latest Insights
Keeping you in the know
WATTLE PARTNER WITH CIM ON CPD DIGITAL PLATFORM INITIATIVE
Wattle has been selected to partner with the CIM on a CPD digital platform initiative, shaping a modern, scalable CPD capability by leveraging the MemEx Member Portal alongside CIM’s Microsoft technology stack.
LMA PARTNER WITH WATTLE TO DELIVER DYNAMICS 365 TRANSFORMATION
Wattle has been appointed by the LMA to lead a comprehensive Discover & Design phase for an enhanced Dynamics 365 CRM and new Member Portal, providing strategic guidance and collaborative expertise that will lay the foundations for member-focused digital transformation.
HOW THE DMCC ACT IMPACTS YOUR MEMBERSHIP ORGANISATION
The Digital Markets, Competition & Consumers Act 2024 introduces sweeping new rules for transparency, renewals, and cancellations - impacting all membership organisations from Spring 2026.